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Privacy Policy for Sagify (Sage Business Cloud Accounting)

ezApps Software Inc.

Effective Date: July 21, 2026

ezApps Software Inc. ("ezApps," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use Sagify for Sage Business Cloud Accounting (the "Service"), our Shopify app that syncs your store into Sage Business Cloud Accounting.

This Policy applies solely to the B2B use of the Service and should be read in conjunction with our Terms of Service. It is specific to the Sage Business Cloud Accounting app; our Sage 50 desktop products are covered by their own policies.

1. Scope of This Policy

Sagify is a business automation service for merchants. When you connect your Shopify store and your Sage Business Cloud Accounting account, the Service reads commercial data from Shopify and writes the corresponding accounting records into your own Sage account: orders become sales invoices, refunds and cancellations become credit notes, Shopify payouts become bank receipts, and products become Sage items.

Important:

Sagify does not store your customers' personal information. Customer names, email addresses, and shipping or billing addresses are read from Shopify and written directly into your Sage account in real time — they are not retained in our database.

Sagify is a hosted service, so it does keep a small operational record for each store — connection credentials and per-document sync status — as described in Section 2. This is what makes the Service resumable, idempotent, and safe to retry.

2. Information We Collect

Merchant & Account Data

Configuration Data

Sync Records

For each document the Service processes, we store a status row so that work is never duplicated, can be resumed after an interruption, and can be audited or undone:

Billing & Usage Data

Operational Telemetry

We Do Not Store:

Where this information is required to create an accounting record, it is read from Shopify, transmitted to your Sage account, and discarded. It is not written to our database.

3. How We Use Information

We use the information described above strictly to:

We never sell, trade, rent, or monetize your data or your customers' data, and we do not use it to train machine-learning models.

4. Roles & Legal Basis for Processing

With respect to your store's data, you are the data controller and ezApps acts as a data processor, processing data only on your documented instructions — which you give by configuring and using the Service.

We process this data under the following legal bases:

Sagify is a commercial B2B system and is not intended for consumer personal use.

5. Data Security

We implement commercially reasonable security measures including:

However, no system can be guaranteed 100% secure, and you acknowledge and accept this risk.

6. Data Storage & Retention

Deleting our records does not delete the invoices, credit notes, or receipts already created in your Sage account. Those are your accounting records and remain under your control.

7. Third-Party Platforms & Sub-Processors

The Service operates by connecting to:

We also rely on the following sub-processors to operate the Service:

Your customer, order, and invoice data remains within Shopify, Sage, and your own systems. ezApps does not control, store, or access those third-party systems beyond the access you authorize, and we do not share your data with advertisers or data brokers.

8. Permissions We Request

Shopify requires apps to request explicit permission for the data they access. Sagify requests access to orders (including historical orders), customers, products, inventory, locations, and Shopify Payments payout data — each of which is necessary to produce accurate accounting records. We request no permission we do not use.

9. Your Customers' Rights

We support Shopify's mandatory privacy webhooks. If one of your customers exercises a data right through your store:

10. Your Rights

As a Sagify customer, you have the right to:

Requests may be submitted to: support@ezapps.io

11. Children's Privacy

Sagify is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. International Data Transfers

Your data is processed in Canada and may be processed in other jurisdictions where our infrastructure providers operate. Where data is transferred out of the EEA or the UK, we rely on appropriate safeguards, including Standard Contractual Clauses. All data is protected using commercially reasonable safeguards.

13. Data Breach Procedures

In the event of a confirmed security breach affecting your data:

Because Sagify does not store your customers' personal information, order contents, or payment details, breach exposure is limited to connection credentials, configuration, and sync status records.

14. Policy Updates

We may update this Privacy Policy from time to time.

15. Contact Information

For all privacy-related questions or requests:

ezApps Software Inc.
support@ezapps.io